Experience · 2 min read

Mobile site check: catch issues invisible on desktop

Examine menu overflows, small controls, and areas that disappear when the keyboard opens from the customer's perspective.

BCL Web Design ·
Topic-specific editorial illustration: Mobile site check: catch issues invisible on desktopBCLDESIGN JOURNAL
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A small screen isn't just a scaled-down version

Squeezing three desktop columns onto a phone doesn't create a readable experience. Cards should be stacked, text lines should be easy to read, and action buttons should be spaced apart. Fixed headers shouldn't obscure content. It is normal for headings to wrap to two lines; it is not normal for words to be cut off or for horizontal scrolling to be required.

Complete the actual task

Open the menu on the phone, review a package, type into a form, and go back to the previous step. Are the error message and "continue" button visible when the keyboard is open? Does the page end up unexpectedly low down after a selection? Simply looking at a screenshot won't reveal these behaviors. Waiting feedback for slow connection speeds should also be checked.

Don't forget text direction

In an Arabic interface, drop-down menus and sliding panels shouldn't extend off-screen. Arrow icons, spacing, and alignment should adapt to the text direction. Numbers, email addresses, and currency amounts, however, should retain their readability. Testing with real content in different languages ​​is more reliable than testing with short sample text.

Your quick checklist

  • Complete the form on a phone.
  • Check for horizontal overflow.
  • Test the Arabic menu separately.
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