Content · 2 min read

Business blog: select your first posts based on customer questions

Instead of writing just to fill space, create a publishing plan that reduces pre-sales uncertainty.

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Topics customers actually ask about

List the recurring questions from your conversations: who is the service for, what is the process, what factors affect the price, and what is required to get started? These questions make for natural blog topics. The post doesn't need to be filled with sales pitches; instead, it should offer the reader useful distinctions to help them make a decision.

One post, one main question

Clarify the promise made in the headline right in the introduction. Use examples, process details, and actionable checklists in the subsequent sections. Link to the relevant page whenever you mention another service. Avoid using fabricated statistics or fake customer success stories. Visuals should be illustrative; do not present stock imagery as proof of an actual project.

Post-publication maintenance

The article's date, the conditions described, and the links may become outdated over time. For services with frequently changing prices, direct readers to the current catalog rather than listing the specific amount in the article. Organize posts using categories and tags; avoid cluttering the discovery experience with too many similar tags. Designating a content owner and a review schedule enhances sustainability.

Your quick checklist

  • Gather frequently asked questions.
  • Focus on a single main question in each article.
  • Check old links and promises.
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